Troubleshooting Guide

Last Updated on November 29, 2023 by Staff

The KDealer Portal is a safe way for businesses to connect with each other and use Kia Motors America (KMA)-only software and programs. Your online hub for finding out about equipment and parts, their availability and buying, paperwork, warranty details, and more.

As a reseller administrator, you can control which apps are offered on As an administrator for the business, you can look at the profiles of employees, make changes, and then send those changes to other employees. If you have any problems or get stuck during the login process, here are the steps you can follow to make it go easily.

Just follow the KDealer Troubleshooting Guide if you face any kind of login issue.

Troubleshooting Steps

Step 1: Make sure your internet link is live and stable. This could lead to mistakes you didn’t expect, like timeouts.

Step 2: Check that the information you put is correct. You should use the choice to show your password if it’s there. As long as no one else can see your secret.

Step 3: Turn off Caps Lock.

Step 4: While it is uncommon for users to need to use our troubleshooting guide, it is sometimes essential. We’ll go over the troubleshooting guide now.

Step 5: Please use our official URL below to access the KDealer Kia Portal’s official login page. When you click the link, it will open in a new tab, allowing you to continue reviewing the instructions and, if necessary, following the troubleshooting steps.

Step 6: Enter your login information. It must have been delivered to you via the KDealer Kia Portal, either at registration or via your proxy on the KDealer Kia Portal.

Step 7: The message “Connected successfully” should now appear. You have now successfully signed into the KDealer portal.